Support Duties

• To provide administrative support and back-up as required for the organisation;
• Planning organising and monitoring of own work to ensure efficiency and accuracy.
• Gather information, propose solutions and take action to solve problems
• Organise, plan, support and record meetings in conjunction with the Managing Director
• Assist with organisation, planning, support and evaluation of events and activities for the project.
• Assist the finance officer with filing and invoicing etc.
• Develop, maintain, and operate manual and/or computerised information systems in connection with CWA’s services and projects.
• Complete and submit all returns/records as required and ensure that requests for information are logged and followed up.
• Contact with relevant personnel to receive and provide information.
• To prepare reports, briefing papers and other documentation;
• To verify data input, checking for accuracy and completeness in the preparation of materials for meetings.
• To prepare correspondence for signature by direction.
• To ensure that consistent, logical and appropriate filing systems are maintained.
• To manage and maintain a range of databases (both computerised and manual) and other information resources on behalf of the organisation.
• To handle incoming telephone calls, screen and redirect where appropriate and deal with queries;
• To attend meetings as required;
• To assist with the administration and servicing of projects and schemes within the department;
• To support the implementation of the organisations policy on equality of opportunity;
• Ensure all activities are conducted in accordance with the Company’s Health and Safety and Equal Opportunities Policy.
• Conduct all activities with confidentiality and in accordance with the requirements of Data Protection Legislation.
• Undertake and attend any training deemed necessary under the above general conditions.
• To undertake any other appropriate duties that are within competence of the post holder, conducive to the delivery of the role and in accordance to the organisation needs and uphold the values of CWA, as directed by the postholders line manager.